Shipping policy

Processing Time

Orders are typically prepared and processed within 1–2 business days after your order confirmation is received. Business days do not include weekends or holidays. Once your order has been shipped, you will receive a separate shipping notification.

Please note that during periods of increased order volume, including sales, holidays, product launches, and restocks, order processing may require an additional 1–3 business days.

Shipping Rates & Estimated Delivery Times

Shipping costs are calculated based on your order and selected shipping method and will be shown at checkout before your purchase is completed.

Shipping Method Estimated Delivery Time Cost
Economy 5–10 business days Calculated at checkout
Standard 4–6 business days Calculated at checkout
Priority 2–3 business days Calculated at checkout
Expedited / Overnight 1–2 business days Calculated at checkout

Estimated delivery times begin after your order has been shipped and do not include order processing time.

Tracking Your Order

After your order ships, you will receive a confirmation email containing your tracking information. Tracking updates may take up to 24 hours to appear after the shipping confirmation is sent.

Where We Ship

We currently provide shipping to all 50 U.S. states, APO/FPO addresses, and U.S. territories.

At this time, we do not offer international shipping.

Items Shipped by Third-Party Partners

Certain products sold through our store may be fulfilled and shipped directly by third-party manufacturers, suppliers, or brand partners. As a result, these products may be shipped separately from other items in your order and may originate from different fulfillment locations.

  • Processing & Shipping Times: Products fulfilled by third-party partners may require additional processing or shipping time depending on the partner's fulfillment schedule.

  • Tracking Information: Tracking details will be provided once they are made available to us by the manufacturer, supplier, or brand partner.

  • Packaging: Products shipped directly from third-party partners may arrive in packaging that differs from our standard packaging.

  • Multiple Shipments: Orders containing multiple products may be divided into separate shipments and arrive at different times.

  • Returns & Exchanges: Returns or exchanges for items shipped directly by third-party partners are generally not available. However, if there is an issue with your shipment or product, please contact us for assistance. We recommend reviewing our return policy or contacting us before attempting to return any third-party-fulfilled item.

Lost, Missing, or Damaged Packages

We are not responsible for packages that are lost or damaged while in the possession of the shipping carrier.

If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly for assistance.

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of both the damaged product and its packaging so we can review the issue.

Incorrect Shipping Addresses

Customers are responsible for verifying that all shipping information is accurate before completing an order.

We are not responsible for packages shipped to an address that was entered incorrectly during checkout. If you notice an error in your shipping address, please contact us as soon as possible. Address changes cannot be made once an order has already shipped.

Pre-Orders & Backordered Items

Products listed as pre-order or backorder will ship once they become available.

If your purchase includes both currently available products and pre-order or backordered products, your order may be divided into multiple shipments. You will not be charged additional shipping fees solely because your order is shipped separately.

Questions About Your Shipment

If you have any questions or concerns regarding your order or shipment, please contact us and we will be happy to assist you.